How do I use the transit service?
Whether you are wanting to go to work, school, shopping, an appointment, or out for pleasure, T3 Transit can help you get there!
We use a color coded system along with a numbering system for easier use with the schedules. Schedules have all departing and arriving times at many locations along all routes. The route of the bus follows left to right for times and locations. For more information on the schedules please see the Schedule section of this website.
T3 Transit operates Monday to Saturday throughout the Charlottetown area and offers reduced service on Sunday. T3 Transit also travels to Cornwall and Stratford locations from Monday to Friday.
How much does it cost to take the bus?
Single trip fares are $2.25. Please have exact change, our drivers cannot make change. Frequent users can save money by purchasing monthly passes or books of tickets. Please see our Fares and Passes page for pricing and how to purchase.
Do you have monthly passes?
Yes, we have monthly passes available. Please see our fares page for prices and how to purchase a monthly bus pass.
Am I able to take more than one bus to get to my destination as part of my fare?
Transfers allow all passengers to complete a one-way trip without paying an additional fare and can be used on Charlottetown, Stratford, and Cornwall buses. Transfer slips are only issued when and where you pay the fare and the passenger is required to request a transfer slip from the driver. Passholders who require a transfer to another bus need to request a transfer slip also when they present their pass to the Bus Operator. This will help to make your transfer smooth and convenient. Transfers are used for the next available bus but not for stop-overs. Transfers are the passenger’s responsibility and no other transfer will be issued.Please request a transfer slip from the bus driver upon boarding.
Where can I get on the bus at?
In addition to the stops listed on our schedule, for passenger convenience, all “Stop Signs” and posted “Bus Signs” along the designated route are considered additional flag stops.
What if I need to go further than Charlottetown, Cornwall or Stratford?
T3 Transit operates routes to service the communities of Charlottetown, Cornwall and Startford. However, there are other transit services that will allow you to travel to further desitinations. Our County Line Express service allows you to travel back and forth from Charlottetown to Summerside Monday to Friday. The schedule for County Line Express can be found here. Another option, is Maritime Bus, which has departures from PEI daily that connect you to points in Atlantic Canada and further west with its interlining network. For more information please see Maritime Bus’ website: maritimebus.com
Do you operate in the evenings or on the weekends?
Yes, we have routes and services for Charlottetown on evening hours and weekends. However, it is not our full schedule so please check our Schedule Page to get specific details of when you are looking to travel. Service for Stratford runs Monday to Friday, from 6:39 AM to 6:15 PM. Service for Cornwall runs Monday to Friday, from 6:45 AM to 6:05 PM.
Do you operate on holidays?
Depending on the holiday, we may be operating, or operate on a limited schedule. Please check our website closer to any holidays for service updates to be certain you are aware of the service that is being offered that day.
Service is not provided on the following holidays:
- New Years Day
- Islander Day
- Good Friday
- Labour Day
- Thanksgiving Day
- Remembrance Day
- Christmas Day
- Boxing Day
Are your buses wheelchair accessible?
Yes, our buses are wheelchair accessible. They are equipped with ramps which will allow you to access the bus with a wheelchair.
Is there WiFi on the bus?
There will be WiFi available for passengers to use on our buses by November 2017.
Can I take my bike on the bus?
Bike racks are available on most of our buses. Please see this video for instructions on “How to Use our Bike Racks”
Are pets allowed on the bus?
Only certified working dogs are allowed on our buses with their companion.
Can I bring a child stroller on the bus?
Yes, but it should be folded up for safety. Infants should be seated in an accompanying adults lap at all times.
Do infants require a special seat to come on the bus?
The accompanying adult can decide for the infant to ride in on of the seats provided or on the adult’s lap. We recommend infants ride in the laps of the accompanying adult.
Is there a place I can park my car and then take the bus?
There is a “Park and Ride” area located across from the Charlottetown Event Grounds. This location is managed by Charlottetown Area Development Corporation. For more information please see their site: Park and Ride CADC.
In Stratford, monthly transit pass holders can apply for one of ten spaces, six at the Stratford library and four at Stratford Town Hall. To apply for these spaces please contact the Town of Stratford.
Who do I contact if I have additional questions?
If you have additional questions, please contact our office at 902-566-9962 or 902-436-7272, option 1, Monday to Friday 8 am to 4 pm. We are happy to answer any questions you may have, discuss any of your concerns and listen to any suggestions you have to improving our system.