Feedback Form

We take our passengers seriously. If you have a incident, issue, or problem to report, we want to hear about it.

Please provide as much information as possible so we can investigate the problem fully. Once we have received the information and had an opportunity to investigate, we will contact at the email or phone number provided.

  • Please provide your name so we can contact you.
  • This will only be used to follow up with you if needed. We will not keep, use, or contact you for any marketing or sales reasons.
  • Brief description of complaint
  • Please provide us with some details of the problem, issue or complaint. If there is a specific time, bus, route or location, relating to the complaint, this information is valuable to help us better investigate the matter. Please fill out as much information as you can provide.
  • Please let us know what route the complaint or problem is associated with. You can check our schedules for more route information
  • Location that the incident or problem - a shelter location, or stop location, a address, or road location if possible.
  • When the incident happened, or you first noticed the problem
  • The approximate time of the incident - we will investigate within 15min before and after this time if provided,
    :
  • Our T3 Buses are numbered from between 60 and 75. If you can, please provide a bus number to help identify which bus was part of the incident.
    Please enter a number greater than or equal to 60.

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